Giving your Feeling a new Style With
The joy of Crafting Best
Cancellation and Return Policy
Where to find us
We love to hear from our adoring fans, but feel free to fling tomatoes in our direction if you must.
We have some vegetarians on staff that we feed those to (if they're not too badly damaged).
Cancellations
Order Cancellation Before Shipment: If you wish to cancel your order, you may do so within [X hours/days] of placing the order. To cancel, please contact us at [email address or phone number], and we will process your request promptly. Order Cancellation After Shipment: Once your order has been shipped, it cannot be canceled. However, you can initiate a return once you receive the product
Return
Eligibility for Returns: We accept returns within [X days] of receiving your order. To be eligible for a return, the item must be in its original condition, unused, and in its original packaging. Certain items, including [list any non-returnable items like opened personal care products, sale items, etc.], are not eligible for returns. Return Process: To initiate a return, please contact us at [email address or phone number] with your order number and reason for the return. You will receive instructions on how to return the item(s). Return Shipping Costs: [State who will bear the return shipping cost. For example, “The customer is responsible for return shipping costs unless the item was damaged or incorrect.”] Refunds: Once we receive the returned item(s) and confirm they meet the return criteria, we will issue a refund to your original payment method. Please note that refunds may take [X days] to process depending on your payment provider
Exchanges
Exchanges: We do not offer direct exchanges. If you wish to exchange an item, please follow the return process to return the item, and place a new order for the desired item
Damaged or Incorrect Items
If your item is damaged or incorrect, please notify us within [X days] of receiving the item. We will provide a pre-paid return label and issue a full refund or send a replacement at no extra cost.
Non-Returnable Items
For hygiene and safety reasons, we cannot accept returns for [list any non-returnable items, such as opened personal care products, intimate items, etc.].
Contact Information
For any questions regarding our cancellation and return policy, or to initiate a return, please reach out to us at: Email: [Your email address] Phone: [Your phone number] Business Hours: [Your business hours]